I am a new Macbook Pro owner and I bought it from Apple Store, Chadstone.

Although I still admire Apple's customer service then most of it's competitor's, this time round I did not service to the best I was expecting. on a scale of 10, I would think my experience would qualify for 4 [ I have high expectation].

In the remarks to the Apple Survey that I recent after few days of shopping there, below is what I said:

- When I call, I am always told that the stock is available and once I get to the store, no stocks for the items
- The Customer Service Experience this time round was not the best compared to previous time
- The Sales Consultant was in a rush to brush me off and did not seem interested in understanding my requirements
- Sales Guy was not even looking straight into my eyes but was wondering on the walls in the store

I am sure the business of the store makes it difficult to focus and give attention to the customers they want, but personal attention is one reason, I travel 55 kms across the city to get to the Apple store!

I hope I have a better experience next time.

This week I bought the new Shiny 15" Macbook Pro.

I have been a PC all my life till I got my iPhone.

So I will like to share some of my findings in this post and I will keep on adding any interesting notes using Friendfeed. Do share your thoughts too.

I read an article on live blogging using Friendfeed and I wanted to try it.

This is what I feel when people are constantly talking about economy and when I know that they don't really understand the topic "Economy". Also constantly being negative does not help!

Get rid of recession, focus on what you can do and do it!

Early this year I posted a list of tools that I rely on in day to day activities. It is more then 3 months now and I thought I will give a quick update on that.

So below is the updated list.

So what has mainly changed?

I have my usage computers and laptops to Windows Vista except the one that I use as my work laptop.
Google Chrome is my browser of my choice and as a second position is Mozilla Firefox.

Not much has changed on my iPhone as far as key applications go. Now I rely more on RTM for iPhone and love Shapewriter app. Really looking forward to iPhone 3.0 OS.

If anything, I have reduced the number of systems as I using to manage my data online for now. I used to rely on Google Notebook, Zoho and few other services to manage my data, but now I just use Google Docs and Gmail as my key tools for information gathering and storing.

Still going strong on Twitter and the latest Twitter tool I love and recommend is TweetGrid.

What are the tools that you use on daily basis on desktop and web? Would love to check out your list too.